Algorithm Engineer (NLP) Intern, IT, Shanghai
by Trip.com Group1 October 2023 - 31 December 2024
E-commerce, Internet & Online
University, Young Working Adults
Shanghai, Shanghai
2
SGD 500-800
24 October 2024
Job Description
*This position is opening throughout the year.
1. Assist in the implementation and in-depth application of related NLP algorithms in text and voice intelligent customer service, such as deep semantic matching, intent recognition, information extraction, voice algorithms, recommendations, etc.;
2. Assist in the intelligent transformation of the customer service system to improve the operating efficiency of the system;
3. Participate in the exploration of new AI technologies and the implementation of solutions.
Internship Requirements
1. Computer, automation, pattern recognition, mathematics and other computing technology-related majors, experience in related positions is a plus;
2. Understand the basic principles of natural language processing, such as word segmentation, part-of-speech recognition, syntactic analysis, language model, text classification, clustering, topic extraction, etc.;
3. Proficient in natural language processing related toolkits, relevant practical experience is a plus;
4. Strong learning ability and self-driving awareness;
5. The duration of internship will be no less than 3 months.
About the Company
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.