Product Operations (To B) Intern, Train Ticketing, Shanghai

Application Closed
Internship Period
1 October 2023 - 28 March 2024
E-commerce, Internet & Online
Education Level(s)
University, Young Working Adults
Shanghai, Shanghai
No. of Opening(s)
CNY 4001-5000
Apply by
24 September 2023

Job Description

*This position is opening throughout the year.

1. Assist in establishing the full knowledge base of international team, manage business-related Q&A, and update the corresponding business or R&D-related documents;
2. Standardize the product complexity, manage system configuration on back end platform.
3. Working closely with the product and business teams, being the undertaking side to manage the suppliers, channels, middle office and innovation-related requirements;
4. Communicate with overseas suppliers, manage the data and information required by the product or system, and ensure that the data is maintained in the freshest state;
5. Investigate bad case from multiple feedback tools, provide upgrade strategy or product suggestion;
6. Support channels on front end requirement, manage channel expectation, do well on cross-functional communication;
7. Support the growth of the core business, including business volume, revenue, innovation or market impact.

Internship Requirements

1. Bachelor/Master degree in Business Administration, Information/Technology Managenemt, Engineering, Marketing or similar majors preferred;
2. Proficiency in both English and Mandarin;
3. Excellent communication skills and the ability to influence others, excellent awareness of demand expectation management;
4. Familiar with the overseas product and market rules, ability to unify complex business abstractions with Internet awareness;
5. Time-conscious, positive attitude, ability to carry out good teamwork, self-driven and strong learning ability;
6. Strong organization and planning skills, good at multi-tasking;
7. The duration of internship will be no less than three months.

Application Closed

About the Company

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of, Ctrip, Skyscanner, and Qunar.

Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

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