Sales support intern/ Waterdrop Insurance 网销支持实习生/保险保障事业群

Opening Soon
Internship Period
To be confirmed
Industry
Others
Education Level(s)
University, Young Working Adults
Location
Beijing, Beijing
No. of Opening(s)
2
Stipend
SGD ≥1001
Apply by
To be confirmed

Job Description

网销支持实习生
1.了解公司的保险条款相关产品并能对常见的问题与一线销售解释沟通;
2.协助销售人员与客户进行沟通,及时处理客户保单问题,掌握客户保单的最新进程;
3.协助销售人员与保险公司进行沟通及了解客户服务需求信息,进行有效追踪,做好售前、售后指导和服务工作;
4.与相关部门紧密配合,协调沟通;与总公司达成协议起承上启下作用;
5.负责建立承保、批改等业务基础数据的各种台帐,熟练操作业务系统,准确及处理反馈一线坐席问题。

Sales Support Intern
1. Understand the company's insurance policy products and able to explain and communicate common problems with front-line sales;
2. Assist sales staff to communicate with customers, deal with customer policy issues timely, keep abreast of the latest progress of customer policy;
3. Assist sales personnel to communicate with insurance companies and understand customer service demand information, perform effective tracking, good at pre-sales and after-sales guidance and service work;
4. Coordinate and communicate with related departments; Reach an agreement with the head office to play a connecting role;
5. Responsible for the establishment of various accounts for underwriting and correcting the basic business data, skilled in operating the business system, accurate and deal with the feedback problem.


Internship Requirements

1.有服务意识,抗压性强;
2.能够结构化思考问题,形成可落地的策略方案输出,有较强的推动能力,强逻辑思考
3.表达能力强,有耐心,同时善于沟通,自我驱动能力极强
4.本科以上学历;熟练使用office办公软件。

1. Service oriented, able to work under pressure.
2.Able to resolve problems through strategic thinking. Motivational and strong logical thinking.
3.Expressive, patient, good communication skill and strong ability to be self-driven.
4.Bachelor's degree or above and proficient with office office software.


Other Benefits and Welfare

免费丰富的营养早餐, 专业培训, 丰富的小组活动和社团文化,良好的成长空间

Free rich nutrition breakfast, professional training, rich group activities and community groups, good  prospect.


About the Company

水滴公司创立于2016年4月,是中国互联网健康保险保障第一平台,水滴商城与水滴互助组成了水滴公司的商业板块,水滴筹与水滴公益组成了水滴公司的社会责任板块,两大板块共同构成了完善的“事前保障+事后救助”的保险保障体系,用互联网科技助推广大人民群众有保可医,实现企业“保障亿万家庭”的使命。

Waterdrop Inc. is the first platform of Internet health insurance in China, which was founded in April 2016. Waterdrop Insurance and Waterdrop Mutual is one important part of business  section, Waterdrop Fundraising and Waterdrop Health compose the social responsibility of public section ,two sections together constitute the complete advance guarantee + afterwards relief insurance system, whitch make the Internet to booster the people using Internet technology to boost the masses of people have insurance can be used for medical treatment and  fulfill the mission of protecting hundreds of millions of families. 

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